Privacy policy
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SettleRoot (“SettleRoot,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the highest standards of data protection. This Privacy Policy describes how SettleRoot collects, uses, shares, stores and secures personal information when you visit our websites, mobile applications, or engage with our services. By accessing or using SettleRoot, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use SettleRoot or submit any personal information to us.This Privacy Policy may be updated or changed at any time without prior notice. You are advised to review this Policy periodically to stay informed of any changes.
Collection of Personally Identifiable Information We collect personal information voluntarily provided by users when they contact us, register with us, request a callback, submit an inquiry, or engage with any product/service. Information that may be collected includes name, phone number, email address, mailing address, business details, IP address,
and billing-related details when applicable. We may also collect documents from clients (bank statements, settlement letters, legal notices, communication proofs, loan documents, ID proofs or any other supporting documentation) strictly for service fulfilment and processing – only when the client agrees and willingly shares the documents for service purpose. These documents are used only for the purpose of execution of the service opted by the client. If any payments are processed, they are processed only through secure official payment gateway providers and SettleRoot does not store complete card details (only last 4 digits if required for identification purposes). We reserve the right to contact you on the provided email/phone for service updates, follow-ups, appointment calls or information related to our services – even if your number is listed under DND, unless opted out.
Use of Information
We may use personal and non-personal data to Provide the services requested, Respond to queries, support, and customer communication, Process service requests, Send service-related updates, confirmations, alerts, Send promotional or marketing communication unless opted out Analyse user behaviour for platform improvements, Recommend relevant solutions or offerings Personalised advertising and remarketing, Account management and administration.
Cookies & Tracking
SettleRoot uses cookies and similar tracking technologies (analytics, advertising pixels, device identifiers) to improve user experience, measure performance, personalise marketing and recognise returning users. You may disable cookies through browser settings, however, some functionalities may not work properly thereafter. To opt-out of cookies or sharing, you may contact us at info@settleroot.com.
Sharing of Personal Information
We may share personal information with affiliates, group entities or service partners solely for purposes such as identity validation, fraud prevention, co-branded service delivery or lawful processing. Personal data may be disclosed if required by law, court order, government request, or in good-faith belief that such action is necessary to protect rights, prevent fraud, enforce policies, or respond to legal compliance matters. In the event of business transfer, merger, acquisition, restructuring or sale of assets, user information may also be transferred to the new entity – which will remain bound by this Privacy Policy.
Third-Party Links
Our website may contain links to external websites or resources which are not controlled or
governed by SettleRoot. We are not responsible for their privacy practices, policies or data handling.
Data Security
We follow industry-standard security protocols to secure and safe guard data from unauthorised access, alteration, misuse or disclosure. Sensitive information. Although we take maximum care and follow strong internal access controls, no digital transmission method is 100% secure, and data transmitted online is at user’s own risk.
Testimonials
We may display customer reviews or testimonials with names and/or comments, only after consent. If at any point you wish to remove your testimonial, please write to us at info@settleroot.com.
Contact
Any disputes shall fall under the exclusive jurisdiction of the courts in Bengaluru, Karnataka. For any privacy-related concerns, questions, or requests, please contact: info@settleroot.com
DISCLAIMER – SETTLEROOT
SettleRoot (“SettleRoot”, “we”, or “our”) is a debt support, advisory and negotiation assistance platform. We are not a bank, NBFC, lender, financial institution, or loan provider. SettleRoot does not offer loans, credit or financing of any kind.
All information provided through our website, emails, calls, chats, consultations, and communication channels is strictly for informational and guidance purposes only. Any decisions taken by the client based on our suggestions are their own independent responsibility.Service results, settlement outcomes, waivers, approval decisions and responses from banks or financial institutions are subject entirely to each lender’s policies and discretion. SettleRoot does not guarantee any settlement value, outcome, timeline, restructuring success or result whatsoever.Clients must verify and decide independently before acting. SettleRoot will not be liable for any financial loss, credit impact, legal
impact, penalties, or consequences resulting from client decisions.SettleRoot does not represent or act as an agent of any bank, NBFC or financial institution. Any communication performed on behalf of a client is done only after the client’s consent.
The content, visuals, and explanations shared on this website are for general awareness and informational purposes only, They do not constitute legal, financial, or professional advice
Payments
All service payments must be made only through our official payment gateway or authorised SettleRoot payment links.Payments made to any third party, personal account, unknown agent or unauthorised source will not be recognised or accepted by SettleRoot. We will not be accountable for such payments.
Jurisdiction
Any disputes shall fall under the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
Contact
For any clarification, users may contact:
info@settleroot.com